Hello

Technical savvy professional with a career reflecting strong leadership qualifications coupled with "hands-on" IIS and networking expertise. Maintains focus on achieving business solutions to meet a diversity of needs. Superior record of delivering simultaneous large-scale mission-critical projects on a timely basis. Team based project style leadership with excellent interpersonal communication skills.

Technical Skills

Proven Technical Expertise, IT Strategic Planning & Implementation in a Career Spanning 19+ Years

  • ASP / HTML / CSS 8 years

  • Windows - IIS 6.0/7.0 6 years

  • PC builds / Server Builds 5 years

  • Microsoft Office / SharePoint8 years

  • Weblogic / Citrix 2 years

  • VMWare / Local Directories4 years

Work Experience

Proven Technical Expertise, IT Strategic Planning & Implementation in a Career Spanning 19+ Years

Web Engineer Specialist - Hewlett Packard Jun 2004 - Present

As a Web Engineer Specialist (Technical Web Analyst) on the Shared & Dedicated Web Hosting Team my responsibilities include; Event Detection, Notification, Incident and Problem Management, Escalation Support and Deep Level Troubleshooting. Coordinate hardware repair and installation, re-active firmware/patching and monitoring of performance & availability. Work with global and regional partners to deliver the best class, low cost services. Partners include: Technical Support Services, Global Delivery Centers, Regional Command Centers and Global Tower Counterparts. This position also involves working closely with technical team leads and management to coordinate release activities.

• Troubleshoot and support all tiers of web applications including general LAN/WAN configurations; web servers, application servers and database servers
• Provide tier-3 release management and daily support after deployment of web application.
• Setup Load Balanced configurations for applications in a Shared Hosting environment and make recommendations for application session management.
• Manage specific deployment related functions and supporting deployment executions during implementation of releases.
• Review application standards to ensure compliance with IT security requirements.
• Support the Configuration Management process to maintain current release information within Visual Source Safe and Star Team repositories for ITG & PRO.
• Support Global Datacenter (DCC) migration project to consolidate 800+ applications and re-deploy to Houston, Austin and Atlanta Datacenters.
• Automate processes using scripting technologies to ensure consistency.
• Design and Code ASP web forms to track requests and generate SMTP email notifications.
• Develop Shell batch scripts used for server administration and configuration.
• Setup and Install application dependencies on newly deployed web servers to include: AJAX 1.0, Weblogic IIS Proxy, ASPUpload, Oracle 11 Client, SQL 2008 Client & Office Web Components.

Web Release Manager - Hewlett Packard Feb 2002 - Jun 2004

As Web Release Manager my responsibilities included supporting and managing HP's internal and external websites. Managing specific deployment related functions and supporting deployment executions to ensure the highest level of quality in service implementation and releases. As a part of HP's Operations Bridge online service delivery team, the focus was on managing consistent and measureable Release Management standards across ITG, UAT and PRO environments. This position also involved working closely with users, technical team leads, and management to coordinate release activities.

• Coordinate the release process end-to-end, from the planning of release dependencies through the actual release deployment to production.
• Prioritize and scope scheduled releases with completion dates for each phase.
• Work with Network Operations Center, Engineering, QA and Product Management teams to conduct capacity planning, test planning, communications planning as well as coordinating change management about upcoming changes.
• Coordinate and participate in regular post-implementation reviews and present release metrics in order to assist with evaluation of release quality.
• Support the Configuration Management process to maintain current release information.
• Provide input to the Quality Assurance function when planning the staging and testing process.

Development Manager - Ashford.com Mar 2000 - Feb 2002

As Development Manager my responsibilities included coordinating web development project working closely with marketing and creative teams. Supervisory responsibilities included interviewing, hiring, and training employees. Worked directly with Quality Assurance team to resolve any issues or concern on the site. Performed server maintenance and deployed all content to active web servers. Deployed patch installation and troubleshooting of various web server or LAN/WAN configurations issues. Implemented Microsoft Exchange Server setup and administration. Created Microsoft Access programs for inventory and control and interfacing with Microsoft SQL database.

• Technical Lead on Microsoft Transition Project for Ashford.com, to migrate all web servers operating systems from Windows NT 4.0 to Microsoft Windows 2000.
• Managed website page weight which increases total site performance.
• Technical Lead on Build-Your-Own-Diamond Project which coordinated each phase of the project with development, marketing, and creative teams.
• Setup and managed tracking website to monitor status of projects and report metrics on progress made for various clients.

Portfolio

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Education

With an educational background in Information Systems that is effective in today's technical demands.

Information System (Bachelor) - Prairie View A&M University Jun 1988 - Dec 1992

Founded in 1876, Prairie View A&M University is the second oldest public institution of higher learning in the state of Texas. With an established reputation for producing engineers, nurses and educators, PVAMU offers baccalaureate degrees in 50 academic majors, 37 Masterís degrees and four doctoral degree programs through nine colleges and schools. A member of the Texas A&M University System, the University is dedicated to fulfilling its land-grant mission of achieving excellence in teaching, research and service.

Master Information System (MIS) - University of Phoenix Sep 2008 - Dec 2011

Since 1976, University of Phoenix has helped thousands of working adults reach their educational goals. With online and on-campus degree programs, University of Phoenix is dedicated to building a foundation for your success.

OD Wyatt High School - Fort Worth, TXAug 1984 - Jun 1987

O. D. Wyatt High School was established in 1968. It educates the southeastern extreme of Fort Worth. Named after Oscar Dean Wyatt, a former administrator in the Fort Worth Independent School District, O. D. Wyatt has enjoyed a high reputation in athletics and the fine arts throughout its history. Wyatt, as it is affectionately known, was expanded in the 1970's and the new wing is now the home of the 9th Grade Academy. Wyatt also is the home of small learning communities where students follow a curriculum and course study that matches their interests. In addition to the 9th Grade Academy, small learning communities are comprised of CAPA, Career and Performing Arts, HSHS, Health Science and Human Services, and BACT, Business and Computer Technologies.

Certifications

Certification for Windows Server 2008, providing widely recognized, objective validation and ability to perform critical, current IT job roles by using Microsoft technologies to their best advantage.